Company: Ethio Malaya Trading PLC
Position: Administration & Customer Liaison Officer
Number of Vacancies: 15 (Fifteen)
Employment Type: Full-Time
Location: Addis Ababa
Deadline: 15th December 2025
Posted Date: 10th December 2025

About Ethio Malaya Trading PLC:

Ethio Malaya Trading PLC is a dynamic and growing company engaged in the import, export, and distribution of high-quality products. We are committed to building strong market connections and delivering exceptional value to our customers. To support our rapid expansion, we are urgently seeking motivated individuals to join our Administration Team.

Job Purpose:

To serve as the vital link between Ethio Malaya Trading PLC and its customers. The primary focus is on proactive customer outreach, professional email communication, and effective product introduction to generate interest, build relationships, and support sales objectives.

Key Responsibilities and Duties:

· Proactively reach out to potential and existing customers via email to introduce new and existing products.
· Manage and respond to customer inquiries promptly and professionally through official email channels.
· Create and maintain a clean, organized database of customer contacts and communication logs.
· Prepare and send product information sheets, catalogs, and promotional materials.
· Support the sales and marketing team with administrative tasks related to customer follow-up and lead management.
· Assist in preparing daily and weekly reports on outreach activities and customer feedback.
· Perform other general administrative duties as assigned by the team leader.

· Personal Attributes:
· Exceptional written communication skills for crafting clear and persuasive emails.
· Strong interpersonal and communication skills.
· Highly organized, detail-oriented, and able to manage multiple tasks.
· Self-motivated, proactive, and a strong team player.
· Ability to work under pressure to meet targets.

Email Subject Line MUST be:
“Application for Administration Officer – [Your Full Name]”

Important Notes:

· This is an URGENT recruitment. Applications will be reviewed on a rolling basis, and candidates may be contacted for interviews before the deadline.
· Only shortlisted candidates will be contacted.
· Ethio Malaya Trading PLC is an equal opportunity employer.

Qualifications and Skills:

· Education: Diploma or above in Marketing, Management, Business Administration, Communications, or a related field.

· Experience: Prior experience in customer service, administration, telemarketing, or email marketing is a strong advantage. Fresh graduates with excellent communication skills are also encouraged to apply.

· Technical Skills:
· Excellent command of written and spoken English and Amharic.
· Proficient in Microsoft Office (Word, Excel, Outlook) and Google Workspace.
· Ability to learn quickly about company products and services.