Senior Payment Card System Administrator for Addis Ababa

Vacancy Details

Vacancy Number: DB_EX/HO/052/26
Vacancy Posting End Date: 01/04/2026

Job Summary

• Senior Payment Card System Administrator is responsible for developing and providing system support for in-house digital solutions/platforms related to payment cards. In addition, the role holder is responsible for demonstrating the ability to interpret and articulate business needs and provide business solutions.

Academic and Professional Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field

Experience

• Minimum of five (5) years relevant experience

Functional/Technical Competencies

• Monitoring and follow-up:Checking system health for all card related systems including Base24-eps, CMM, PRM, Perso Systems, Acquirer, Interchange and Issuer.
• End of day operation and configuration: Execute daily end of day operation for each network and configure terminals on card channels platforms.
• System support and maintenance: Provide support for end-users and systematic process of identifying, diagnosing and resolving issues or malfunctions with in a system.

Behavioral Competencies

• Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement
• Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
• Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank’s platform, culture, CSR initiatives, training programs, and, most importantly, the organization’s mission, vision, and values.
• Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
• Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.
• Continuous Improvement: Commitment to always finding ways to do things better.
• Agility: Ability to move quickly and easily.
• Responsiveness: Ability to adapt to change and meet new demands quickly.
• Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.
• Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
• Empathy: Understand and share the feelings, perspectives and experiences of customers.
• Data driven; Consistently utilizing data to drive work and make informed decisions.
• Respect: is the glue that holds teams, organizations, customers together.
• Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.
• Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.
• Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Place Of Work

• Head Office,Addis Ababa