Responsible for developing, delivering, and evaluating technical training programs for ATM engineers, technicians, and support staff. The role ensures that all maintenance and operational personnel possess the required technical skills to install, configure, repair, and maintain ATM hardware and software systems. The trainer also collaborates with equipment manufacturers and vendors to ensure training materials are current and aligned with technological advancements.

Major Duties and Responsibilities

• Technical Expertise: In-depth knowledge of ATM systems, including hardware, firmware, and software troubleshooting.
• Instructional Skills: Ability to design and deliver engaging, practical technical training sessions.
• Communication: Strong verbal and written communication for technical and non-technical audiences.
• Analytical Thinking: Capable of assessing training needs and measuring learning outcomes.

Adaptability: Up-to-date with emerging ATM technologies and service innovations

Competency

Education:

• B.Sc. Degree in Electrical/Electronic Engineering, Computer Engineering & related field.
• Postgraduate Master’s Degree (MIS or M.Sc. in Engineering),

Experience:

• Minimum 4 years of experience for BSC or Minimum of 2 years of experience for MSC in ATM maintenance or related technical service field.
• At least 2 years of experience in technical training,
• Experience with multiple ATM models and diagnostic software or related

Certifications (Preferred):

IT or Network-related certification is an added advantage