• Best Western Premier Hotel is a 4-Star upscale Hotel, part of Best Western Group, an International Hotel Chain, located In front INSA Wollo Sefer area, about 3 km away from Bole International Airport. The hotel is looking for qualified candidates for the following positions.

Requirements

• Managing all food and beverage operations, including restaurants, bars, conferences, events, and room service.
• Developing and implementing strategic plans to achieve revenue and profitability targets.
• Ensuring high standards of food and beverage quality, presentation, and service.
• Training, mentoring, and supervising staff to deliver exceptional customer service.
• Creating and maintaining menus that reflect current culinary trends and meet guest preferences.
• Monitoring inventory levels and managing ordering to minimize waste and maximize profitability.
• Implementing and enforcing health and safety protocols to ensure compliance with regulations.
• Handling guest feedback and resolving any issues or complaints promptly.
• Collaborate with hotel executives and management to ascertain the requirements for food and beverage at any time, whether for general guests or special events and occasions.
• Manage the stock rotation and inventory of all consumables and perishables, ensuring that all consumables are fresh.
• Monitor the performance of the food and beverage team and perform regular performance reviews.
• Manage the food and beverage budget, forecast future budget requirements, and provide reports on expenditure and costs.
• Develop and implement effective feedback gathering initiative to gain information about the satisfaction of guests’ meal experiences.
• Collaborate with the HR department to hire and train new staff as needed.

  Qualifications

• Bachelor’s degree in hospitality, Business Administration or related field, or 3 years’ experience in a similar role and equivalent education
• Excellent communication skills both written and verbal
• Confident to communicate with various people from different backgrounds
• Great attention to detail
• Excellent leadership abilities
• Good problem-solving abilities
• Sound knowledge of Microsoft Office packages including Word, Excel, and Outlook
• Excellent organizational skills with the ability to set and achieve KPIs
• Proven track record of success in a similar role.
• Basic math proficiency for handling transactions and managing budgets.
• Flexibility in work schedule, including evenings and weekends.
• Passion for the hospitality industry and crafting enriching experiences for customers.