Hosea Trading House PLC, a dynamic conglomerate headquartered in Addis Ababa, Ethiopia, stands as a testament to the power of vision and diversification. Established with a core principle of excellence, Hosea has grown into a multifaceted entity, encompassing a diverse range of industries under its umbrella. From the bustling trade floors of Hosea Trading House in its real-estate, import-export and manufacturing arms and the warm hospitality of its ventures in Capital Hotel & Spa, Hosea has etched its name as a prominent player in Ethiopia’s economic landscape.

We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our company. The ideal candidate will manage front-desk duties, handle inquiries, and provide excellent customer service to clients and visitors.

Responsibilities

• Greet and assist visitors in a warm and professional manner.
• Answer, screen, and forward phone calls promptly.
• Manage incoming/outgoing mail and deliveries.
• Access company websites and e-mails and report based on instruction
• Schedule appointments and maintain meeting rooms.
• Assist with basic administrative tasks (filing, data entry, etc.)
• Maintain office security by following safety procedures.
• Provide accurate information about services and assist with customer requests.
• Maintain a tidy and welcoming reception area.
• Handle complaints and deescalate issues when necessary.
• Maintain records and organize customer documents.

Essential Skills

• Highly detail oriented and well organized
• Very good English language skill & Computer literacy
• Excellent verbal and written communication skills.
• Proficient in MS Office, phone systems, etc.
• Strong multitasking and organizational abilities.
• Professional appearance and demeanor.
• Strong customer service and interpersonal skills.
• Ability to work well with others and provide a friendly atmosphere.

Salary and Benefit Package – Attractive & Competitive

Application Deadline – April 15, 2025

Requirement

Minimum Qualification

• BA in Management, Marketing, Business Administration and any related field of study.

Work Experience

• 2 years of direct experience