Senior People and Administration Officer

Type of Employment: Full Time

Location: Addis Ababa

Reports to: HR Manager (temporarily to Deputy General Manager)

Purpose of the Position

The Senior People and Admin Officer will be responsible for providing guidance on day-to-day general HR and administrative operations of the organization.

S/he will be responsible for providing practical, timely support, advice and direction to team members on the full life cycle of HR activities. Activities and support include; HR policy and procedures interpretation, legal regulations, support on employee relations, compensation and benefits. The successful candidate is expected to make sure all HR operations run smoothly.

Key Responsibilities

• Address people related issues with managers, team leads and supervisors in a proactive and diplomatic fashion, identifying practical solutions and appropriate action plans
• Review, revise and streamline general HR procedures and forms to enhance efficiency and effectiveness
• Collaborate with the different teams to analyze and generate offers of employment
• Conduct exit interviews, identify trends and recommend actions to address concerns
• Develop and maintain periodic HR reports for management, utilizing standard metrics
• Develop, update, implement and/or communicate personnel policies and procedures in compliance with standard HR practices, laws and regulations;
• Engage different teams on a variety of HR issues and initiatives while providing clear guidance and communication related to labor law, comp and benefits, employee relations, etc
• Manage annual performance review process with all teams
• Ensure maintenance of all HR files (public and private) in easy-to-navigate electronic files
• Develop training and development initiatives and ensure implementation
• Liaise with the legal council to ensure work permits for expatriate staff are renewed in time and all documents are available for quick processing
• Support administrative needs within the organization as instructed

About You

• Bachelor’s degree in business fields such as Management, HR, Business Administration or closely related fields
• 3 – 5 years experience in a fast paced environment in a similar position
• Excellent verbal and written communication skills
• Excellent analytical and problem solving skills;
• Excellent organizational skills and efficiency;
• Excellent sense of initiative, ability to set priorities and work under pressure with accuracy and dedication;
• Good knowledge of the Ethiopian labor legislation
• Good experience working with basic technology tools such as word, excel, email etc.