Dashen Bank is the first bank in Ethiopia to provide a full-fledged payment card service as a principal plus member of AMEX, VISA, MasterCard and Union Pay (as the first African Bank to sign such agreement). The Bank issues AMEX branded debit cards that give clients the added convenience of round-the-clock banking through Automated Teller Machines (ATMs) and conduct purchases at a growing number of merchant locations via point of sale terminals (POS). Dashen is exclusively acquires and issues American Express cards in Ethiopia.

DB/ Vacancy- 0017/24

Job Summary

The Alternate Channel Administrator Online is responsible for participating in the development of online in-house digital solutions/platforms and providing system support. In addition, the role holder is responsible to demonstrate the ability to interpret and articulate business needs and provide business solutions.

Job Requirements

Academic & Professional Qualification : Bachelor’s Degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.

Experience : At least four (4) years relevant experience.

Behavioral Competency

•  Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
•  Creativity and innovation skills.
•  Action oriented.
•  Quality focus and attention to detail.
•  Professionalism and integrity in line with Dashen Bank values.
•  Good oral and written communication skills.
•  Critical and analytical thinking and problem solving skills.
•  Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
•  Good customer relationship management skills (internal and external customers).
•  Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

• Understands the basic mechanisms of general systems planning, security principles, and general software management best practices.
•  Excellent command of Microsoft Office applications and good command of the core banking system.
•  Excellent understanding of the organization’s goals and objectives.
•  Knowledge of applicable data privacy practices and laws.
•  Hands-on knowledge of configuration management tools.
•  Understands the basic mechanisms of general in VMware virtualization design, build and administration.
•  Understands the basic mechanisms of general with SQL administration and SQL toolsets.