Dashen Bank is the first bank in Ethiopia to provide a full-fledged payment card service as a principal plus member of AMEX, VISA, MasterCard and Union Pay (as the first African Bank to sign such agreement). The Bank issues AMEX branded debit cards that give clients the added convenience of round-the-clock banking through Automated Teller Machines (ATMs) and conduct purchases at a growing number of merchant locations via point of sale terminals (POS). Dashen is exclusively acquires and issues American Express cards in Ethiopia.

DB/ Vacancy- 0018/24

Job Summary

The Alternate Channel Administrator ATM/POS is responsible for the development of ATM/POS related home digital solutions/platforms and providing system support. In addition, the role holder is responsible to demonstrate the ability to interpret and articulate business needs and provide business solutions.

Job Requirements

Academic & Professional Qualification : Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field

Experience : At least four (4) years relevant experience.

Behavioral Competency

• Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
• Creativity and innovation skill
• Action oriented
• Quality focus and attention to detail
• Professionalism and integrity in line with Dashen Bank Values
• Good oral and written communication skills
• Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
• Good customer relationship management skill (internal & external)
• Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.

Required Technical Competency

• Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products.
• Proven experience with systems planning, security principles, and general software management best practices.
• Excellent understanding of the organization’s goals and objectives.
• Knowledge of applicable data privacy practices and laws.
• Extensive experience in systems and storage capacity management, maintenance, forecasting and lifecycle planning focused on business requirements.
• Hands-on knowledge of configuration management tools.
• Experience in VMware virtualization design, build and administration.
• Understanding and experience in Tandem/BASE24 – in TAL development on BASE24 online modules
• Good understanding of Cards and Payments processing
• Experience in multiple BASE24 modules including ATM Device Handler (N50/NDC+); POS Device Handler (AS2805); Interchange interface modules (AS2805 and ISO8583) and Schemes modules (VISA, MDS, BNET)
• Experience in software: ACI-BASE24, Pathway, MasterCard and VISA network, XPNET 3.0, FINSIM, PRM-SEIP Interface, and TCP/IP for Tandem.
• Experience with SQL administration and SQL toolsets