KAKI PLC is an official dealer and assembler of ISUZU in Ethiopia. It is also engaged in different business lines including import, export, metal fabrication, after sales services, and cargo freight transport operations. The company wishes to employ a qualified professional for the Junior Part Sales Engineer position.

General Duties and Responsibilities:

Assist in handling customers at the front counter by identifying right parts at the right time to respond to their inquiry and meet their requirements in compliance with company rules and procedures.

Specific Duties and Responsibilities:

• Handle customers at the counter; keep customers satisfied with our products and services.
• Treat external or internal customers with the utmost respect and satisfying their needs in person or through telephone call during the purchasing process.
• Communicate effectively with customers to understand the required replacement part(s) based on purchase requisition, sample or oral communication.
• Refer to ISUZU parts manuals (EQ-Hit/EPC) to identify correct part numbers using Vehicle Identification Number (VIN), Vehicle model, and year of manufacturing in order to determine the required parts for the customers.
• Prepare Goods transfer Issue by indicating the required spare part based on store requisition and referring Job order number to workshop technicians.
• Assist in processing returned parts from customers after approved by parts Supervisor and parts manager for replacement by the correct part number or refunding money.
• Assist in promoting and marketing the recommended parts IBVP (Isuzu Best Value Parts) at the counter.
• Keep records and files properly and safely.

Job Requirements

Qualification : BSc in Automotive, or Mechanical Engineering; Diploma or BA in Business Administration or related field

Work Experience : 2 years for Diploma or 1 Year for BSc/BA Degree in a relevant role

Skills and Abilities:

• Communication – both verbal and written
• Computer literate with good numeric skills