Ahadu Bank S.C. is a conventional commercial bank which is established by Ethiopians and foreign nationals of Ethiopian decent. Complying with the country’s business law and National Bank of Ethiopia procedures, and comprising of a team of reputable professionals, veteran bankers and, prominent businessmen, have been gathered to make a foot print on the banking sector with a unique business model.

Responsibilities

• The Senior Customer Service Officer
• Provides front office customer service support at the Branch
• Handles account management transactions
• Respond to customer enquiries
• Handles cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Educations : Bachelor Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement : 5 (Five) years of relevant experience in a Bank

Competencies Required

• Understands the basic mechanisms of general financial products and services.
• Good knowledge of Bank’s accounting and procedures.
• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system