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1 Mar 2023

IT Support Officer – Addis Ababa, Hawassa and Bahirdar at Enat Bank

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Job Description


Major Duties and Responsibilities

  • Network Design for Local Area Networks and Enterprise Networks of the District Branches.
  • Managing the District Branches Local Area and Wide Area Network.
  • Configuration and troubleshooting on Routers, Switches located within the District Branches.
  • Assist user accounts and related issues in collaboration with IT Infrastructure Department.
  • Assist branches on using Digital Banking products
  • Install and maintain computer hardware (PCs, Scanners, Printers, network devices … etc.) and software.
  • Troubleshoot network failures in the District Branches and the district office in consultation with IT Infrastructure Department for issues that require escalation.
  • Provide cross-training and instruction for the transfer of unique expertise to computer operators.
  • Work closely with Head Office Departments to provide end-user support and issue resolution.
  • Creates and maintains documentation for Network and Hardware Infrastructure within the District Branches.
  • Reports all security incidents to Manager, Information Systems Security Division
  • Carries out other duties as required

Job Requirement

  • Bsc Computer science and other related fields   with 2 year of experience in relevant fields in banking industry at list 1 as relevant officer position.

Place of Work: Addis Ababa, Hawassa and Bahirdar





Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 6 March. 2023





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