UNHCR, the UN Refugee Agency, is a global organisation dedicated to saving lives, protecting rights and building a better future for people forced to flee their homes because of conflict and persecution.

Duties

• Assist in the implementation of registration strategies and methodologies for populations of concern.
• Assist in the supervision and daily running of registration team activities, where required.
• Conduct registration interviews when required in accordance with registration standards and guidance.
• Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
• Maintain accurate and up-to date records and data related to all registration cases.
• Identify persons with specific needs and ensure timely referral to protection follow-up as required.
• Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
• Draft correspondence and reports relating to registration activities in the operation, when required
• Provide statistics and draft reports related to registration data, as requested.
• In consultation with the supervisor, make decisions related to the day-to-day operations of the registration unit and devise registration procedures which are efficient and effective.
• Draft and submit reports and statistics related to registration.
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience : For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Certificates and/or Licenses

• Social sciences;
• Statistics;
• Mathematics;
• Information technology;
• (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential : Good computer skills, particularly in data management.

Desirable: Training in basic principles of international protection. Experience in working with UNHCR proGres software.

Functional Skills

• *IT-Computer Literacy
• IT-IT Refugee Systems & Applications
• DM-Data Collection and Analysis
• *DM-Data Management
• CL-Programme/Project Mgmt (formulation, implementation, programme cycles and reporting)
• TR-Training – Virtual and face to face
• RG-Registration SoPs Design/Implementation
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.