Role objectives:

The Ethiopia operation requires an experienced Business Analyst / Test Lead to lead analysis as well as testing as part of the Mastercard’s IID project. The role of the Business Analyst is to take ownership of working with business & field stakeholders to elicit business requirements as part of the Mastercard IID project. The main purpose of the role is the capture & documentation of high level & detailed requirements from both a business perspective & a technical viewpoint & the production of robust functional designs & business processes to support custom development of a new Android application. The role of the Test Lead is to effectively lead the testing team. The Test Lead must manage & implement or maintain an effective testing process. That involves creating a test infrastructure that supports robust communication & a cost effective testing framework, develop a test strategy for the project, ensure that the test strategy is in place & coordinate with the developer, business owners & test team & create the test plans & test case & assign the test cases to the testers. Both (in sequence consecutive) roles will be filled by the recruited staff. The initial requirement for the Business Analyst / Test Lead is to provide their expertise during the initiation & planning phases of the project with a view of future integration into PRIMES in sight, for further project phases.

The key responsibilities of the Business Analyst role include:

• Facilitate business & field requirements capture through consultative processes as part of the technical workstream.
• Translate business & functional requirements into a comprehensive solution & user stories.
• Take ownership & responsibility for developing & delivering the detailed business requirements to support the delivery of a high quality solution.
• Work collaboratively within the project environment to ensure solution is clear & development meets business needs.
• Produce relevant documentation in line with our clients Project Management Lifecyle (PMLC).
• Support project implementation & business readiness activities to ensure that any new operating models, processes & procedures are in place & embedded.
• Maintain business analysis best practices & standards throughout the project lifecycle.
• Assist & help with the analysis & solution definition of the different business requirement participate on the testing, documentation & training of the functionalities, enhancement & fixes implemented for our clients operational tools
• Interface with system design & development counterparts to finalize enhancement / change request specifications.
• Assist in coordination of User Acceptance Testing (UAT) & perform UAT as needed on behalf of the future system user.
• Prepare end user training materials & assist in formulating training approaches aligned with the functionality being deployed.

The key responsibilities of the Test Lead role include:

• Oversee & coordinate the testing activities.
• Define the testing strategy & ensure the appropriate planning & management of the test resources.
• Build a testing team (Test Case Writers, Testers, etc..) with appropriate skills & identify training requirements.
• Organize test scenario sessions to ensure that all positive & negative test scenarios are in scope of the test plan.
• Coordinate, with the concerned team & arrange the hardware & software requirement for the test setup.
• Check / Review the test case & their associated items, including test data.
• Organize the testing kick off meeting.
• Assign task to testing team members.
• Ensure that all testing documents / artifacts is documented & maintained in the repository defined by the organization (DevOps).
• Implement, monitor & enforce all processes for testing as per standards defined by the organization.
• Organize the status meetings & send report to all stakeholders.
• Act as the single point of contact between development team & test team.
• Track & prepare a report, on a regular basis, for activities like testing results, defects discovered & their status, etc.
• Ensure the timely delivery of the testing milestones.
• Prepares a final report at the end of the completion of project.

Project reporting:

• The Business Analyst / Test Lead will report weekly against assigned deliverables & progress with the Senior Business Analyst in GDS, DIRS, under the overall direction of the Project Manager in Ethiopia. It is expected that the s / he will work closely with key staff & partner stakeholders such as the Solution Engineer, the Ethiopia Country Office & Sub Office, Mastercard & UNECA as well as Reginal Bureau & HQ counterparts. In addition, s / he will work with other project steering committees, stakeholders, Workstream Leads, Solution Architects, external managed service providers & suppliers to ensure business requirements are met.

Key competencies:

• University Degree in Computer Sciences, Information Technology, Business Administration or related field.
• Minimum 8 years of relevant business analysis & test lead experience.
• Previous success driving business requirement gathering & delivering required documentation.
• Knowledge of Agile & Waterfall development methodologies.
• Relevant experience of working with end users to capture requirements, requirements analysis & dissemination to Software Engineers, Developers & Testers.
• Previous experience working as part of a program & under the oversight of a PM.
• Comfortable using Skype, Teams, Webex & WhatsApp to communicate & collaborate with team members.
• Previous experience in working for humanitarian organizations, in particular with refugees & vulnerable persons.
• Experience in a testing efforts, techniques & tools.
• Excellent verbal & written communication skills & the ability to communicate effectively at all levels.
• Strong analytical skills with the ability to identify problems & develop solutions.
• Comfortable & resilient in challenging current ways of working & offer a more beneficial alternative.
• Proven track record of operating in high intensity environments with time critical pressures.
• Excellent organizational skills, reporting & documenting.
• Strong organizational credibility to report to governance bodies & to senior stakeholders.
• Testing & analysis skills.
• Very good understanding of business processes, requirements (user stories).
• Knowledge of all aspects of the software development process.
• Thorough understanding of large scale IT management systems & applications.
• Previous experience of working on interoperability initiatives.
• Knowledge of national or international regulatory frameworks on the protection of personal data.

Team management:

• This role has no team management responsibility.

Further information:

• Qualified female candidates are encouraged to apply for this role.