EXTERNAL VACANCY ANNOUNCEMENT

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.

For more information, visit website: https://www.icrc.org/

The International Committee of the Red Cross (ICRC) Delegation in Ethiopia is looking to hire an experienced, highly motivated and qualified person to fill the position of Radio Operator (1 year fixed term contract), based in Nekempt.

GENERAL DUTIES

• Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
• Understands and adheres to the ICRC Code of Conduct
• Understands the roles of the components of the International Red Cross and Red Crescent Movement
• Respects and observes staff regulations and security rules at all times
• Represents the ICRC in a professional manner at all times
• Develops and maintains a pleasant and conducive working environment with colleagues and line managers
• Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC
• May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

ACCOUNTABILITIES AND RESPONSIBILITIES

Radio Communication

• Maintain (HF) continuous communication with ICRC mobile stations and personnel in the field. Gather information on team’s location, status, and pass security information.
• Assist other mobile stations in relaying of information in case of propagation problems.
• Ensure Radio communication procedures and good practice are known and applied at all times.
• Maintain VHF radio contacts with mobiles stations and ICRC personnel within range for regular communication pertaining to their operations.
• Contribute to adequate training of ICRC users on the use and procedures of telecommunication equipment.

Data Services

• Broadcasting of information concerning Security Alert locally, using relevant means, i.e.  VHF, SMS, or mobile phones.
• Faxing and scanning of documents as requested by departments within the Delegation.

Incident management

• Continuously monitor the status of field teams and react promptly in case of problem.
• In case of emergency, promptly relay relevant information to ICRC staff under the supervision of the Field Security and Crisis Management Coordinator, and using the appropriate medium (VHF, SMS, Mobile phone etc.)
• Assist individual users in case of issues by providing relevant contacts or relaying messages to interlocutors

Monitoring

• Monitor serviceability of telecommunications equipment using the available monitoring tools.
• Take necessary actions or escalate incidents to the relevant departments to address issues.
• Conduct periodic equipment and procedure inspections and routine tests in order to ensure that operations standards are met.

Switchboard and Logging

• Attend to telephone calls during night shifts, public holidays, and other absences of Switchboard operators.
• Report landline malfunctions to the ICT Service desk
• Maintain comprehensive station logs of messages transmitted and received for operations.

ADDITIONAL DUTIES

• Follows up on all work-related messages and correspondence with the relevant contacts and departments.
• Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.
• Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image.
• Takes responsibility for the own professional learning and development.
• Upon request, participates in other programs based on operational priorities.

• High School graduate or above.
• Certificate in Radio Telephony and communication from a reputable organization.
• Minimum 3 years’ experience in a similar job.
• Good command of English, Amharic and Oromiffa
• Available for weekend duty and in case of need to conduct tasks not listed in the job description.
• Good Computer proficiency