Essential Duties and Responsibilities:

• answer telephone, screen and direct calls
• take and relay messages
• provide information to callers
• greet persons entering organization
• direct persons to correct destination
• deal with queries from the public and customers
• ensure knowledge of staff movements in and out of organization
• monitor visitor access and maintain security awareness
• provide general administrative and clerical support
• prepare correspondence and documents
• receive and sort mail and deliveries
• schedule appointments
• maintain appointment diary either manually or electronically
• organize conference and meeting room bookings
• co-ordinate meetings and organize catering
• monitor and maintain office equipment
• control inventory relevant to reception area
• tidy and maintain the reception area

Education and/or Work Experience Requirements:

• First degree in  office management, secretarial science , Computer Science or other business related fields
• knowledge of administrative and clerical procedures
• Basic computer skills
• knowledge of customer service principles and practices
• keyboard skills
• fluent English (Mandatory)

Physical Requirements:

Presentable and able to safely and successfully perform the essential job functions consistent with the company standards.